Every so often, small to medium-sized MSP businesses cannot afford to maintain their IT infrastructure around the clock. However, by working with a 24×7 NOC Services Providers, they can have the luxury of such IT Infrastructure Management. This blog offers a step by step guide to choosing the right NOC services provider.
1. Do your research
Once you are done with shortlisting a few NOC service providers, check their websites and lookup for client testimonials. Application installations and troubleshooting, email management services, backup management, network assessments, intrusion prevention, patch management, and policy enforcement are crucial to making IT infrastructure run smoother – a major and important benefit of availing 24×7 NOC Services from a provider. Check if that is reflected in listed client testimonials. As a thumb rule, ignore all testimonials that don’t have the client’s picture on it.
2. Fix an interview with one of their engineers
When you partner with a NOC Services provider, you are directly working with qualified engineers who detect potential network threats, vulnerabilities, or potential disturbances. Issues are easily troubleshot and remediated at Network Operations Center before they are ever a concern to your client’s business. Hence, consider having an interaction with one of the NOC engineers. This will help you match the skill sets your clients are looking for.
3. Partner with a compliant partner
There are so many plugged-in devices, including tablets, operating systems, servers, smartphones, and laptops that store and transmit data in a NOC service environment. A Network Operations Center can make your businesses aware of these security breaches, highlighting how data and compliance practices are compromised during each scenario.
For some of your clients that particularly belong to health care and law industries, compliance is a major concern. A NOC services provider of repute can help your clients’ businesses address concerns around compliance. To ensure that you partner with the right service provider, study shortlisted providers’ HIPAA compliance status, managed security protocol, policies, and procedures.
IT By Design 